Bridal Designs Wedding Jewellery

Payment can be taken safely and securely by credit or debit card via PayPal. Alternatively please contact me for address details to pay using a cheque or postal order. All items come beautifully packaged in a gift box for no extra charge. This will then be dispatched in a padded envelope for additional protection. Postage is free to mainland UK addresses for orders over £75. Postage for orders under this amount will be charged as follows:

• Orders of £30.00 and under are sent by Royal Mail Recorded Signed For Delivery which is charged at £3.50.
• Orders of £30.01 to £74.99 are sent by Royal Mail Special Delivery which is charged at £4.95.

Please contact me for details of postal charges to other areas or overseas. Please allow up to 14 days for the delivery of your jewellery. Although the majority of pieces will be completed much sooner, custom designs or large pieces can take up to this amount of time to complete.

Refund & Exchange Policy

If you are unhappy with your purchase in any way please contact me within 3 days of receipt of your order for an exchange or in certain circumstances a full refund. Refunds or exchanges will not be given for customised items unless found to be faulty or damaged.

Items for exchange must be returned to me in their original condition within 7 days of receipt. Goods must be returned unworn and in original packaging. For hygiene reasons earrings cannot be exchanged. Return postage will not be refunded. Returning the items by recorded delivery is recommended for your protection.

In the unlikely event that your item is found to be damaged please contact me immediately to arrange return of the item. A replacement will be sent and return postage costs reimbursed.

If an item is found to be faulty then please return for a full refund. For your protection sending the item by recorded delivery is recommended, return postage will be refunded.

Comments (0)